23 July, 2019

Inman Connect Field Report: Client Portals are Coming

By Aaron Scruggs

Last week I wrote about what I learned from interviewing real estate agents in the Austin market. The core theme of that post is about the need for a new class of tools that put the client first during contract-to-close.  

After a brief walk down “Startup Alley” at this year’s Inman Connect in Las Vegas, I am more convinced than ever that the industry is going in this direction. In fact, I see this new class of software extending beyond contract-to-close, covering every aspect of the client experience.


After a brief conversation with their Co-Founder, Darren Clark, I discovered that they are looking to help real estate agents provide a better experience for new clients. Kohab gives agents a communication platform to help jumpstart those new relationships.


This company gets it. Clozio’s CEO, Matt Ross, is a kindred spirit. He sees the same problem that I discussed in my previous post about providing an excellent client experience from contract-to-close. He has his own spin on how to help.  


Because we are still in private beta, we’re just here as an observer; listening and learning.  

We are thrilled to be a part of this community and encouraged to see other companies preaching the same message: “It is all about the client experience.”

Come Find Us

As we comb the halls of the Aria looking to learn as much as we can, we’d love to learn how you see the client experience evolving.   

Email me at aaron@rephyr.com and let’s find time to connect!